Aussies have rated Mitsubishi Heavy Industries as the top pick in Canstar Blue’s latest air conditioner ratings, with five-star reviews for performance, design, features and functionality, quietness, value for money and overall satisfaction.
Our review compares air conditioner brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which air conditioner brand they think is best!
Canstar Blue surveyed 665 Australians for their feedback on the air conditioner brand(s) they’ve purchased, installed and used in the last three years.
The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
Mitsubishi Heavy Industries is a Japanese company founded in 1934 that manufactures a range of products across the energy, machinery and infrastructure sectors. The brand’s air conditioners come in split, multi split, ducted and commercial options, with features including Wi-Fi control, smart home assistant compatibility and air purifier technology.
This article was written by Canstar Blue Consumer Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology in 2021. She has worked in public relations, marketing and communications roles at Jessica Cotton PR & Marketing and the Institute for Urban Indigenous Health. Gaining experience in broadcast journalism and blog writing, Rachel has also interned at 4ZZZ Community Radio and Fishburners.
When she’s not working, Rachel enjoys doing arts and crafts projects at home, watching true crime and spending time with friends. You can follow Rachel on LinkedIn.
Grace is in the final semester of her Bachelor of Advanced Business (Honours) degree at The University of Queensland, majoring in Business Analytics and Marketing. Her studies have equipped her with strong capabilities in data analysis and consumer research. Grace began her journey with Canstar in early 2025 as a casual research assistant and has since progressed into her current role, where she oversees the consumer research ratings across a wide range of product and service categories. She is responsible for survey design and consumer data analysis, and enjoys her focus on uncovering insights that inform Canstar Blue’s ratings and awards and help support consumers to make more informed decisions.
Here are the past winners from Canstar Blue’s air conditioner ratings:
Appliances - February 20th
To get maximum efficiency from your air conditioner, you’ll need to make sure it’s clean. Read the top tips for cleaning your air con from Canstar Blue.
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Best-Rated Air Conditioner Brand - November 21st
The Canstar Blue guide to home insulation. Keep the cost of cooling and heating your home down without blowing the power bill budget.
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Appliances - November 29th
Australian summers can be unforgiving, so which air conditioner is best for you – a split-system or portable air conditioner? Canstar Blue’s review can help.
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Appliances - November 28th
Everyone wants to reduce their power bills, but will buying a more expensive air conditioner save you money in the long run? Find out at Canstar Blue.
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Appliances - November 6th
Ducted air conditioning is indisputably the pinnacle of household heating and cooling. Unlike conventional air conditioners which can usually only cool one or two rooms, ducted air con uses vents (or ducts) in the walls …
– Read more